Effective Date: 01.01.2025
Service Name: WhaleSignals.ai
Website: www.whalesignals.ai

1. Introduction

WhaleSignals.ai (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

By using WhaleSignals.ai , you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

2. Data We Collect

We collect the following types of data:

A. Information You Provide

Account Information: Name, email address, and payment details when you sign up.

Subscription Data: Plan type, billing cycle, and payment history.

Communication Data: Information from support requests and feedback.

B. Information Collected Automatically

Usage Data: Logins, interactions with our website, and feature usage.

Device Information: Browser type, IP address, and operating system.

C. Third-Party Integrations

Telegram & Binance Integration: If you connect your account, we process only the necessary data for trade execution.

3. How We Use Your Data

We use your data to:

Provide, maintain, and improve our services.

Process payments and manage subscriptions.

Communicate with you about updates, support, or security alerts.

Analyze platform usage to enhance user experience.

Comply with legal obligations and prevent fraud.

4. How We Protect Your Data

We implement security measures, including:

Data encryption: Protecting sensitive information.

Secure payment processing: No direct storage of payment details (handled by Stripe or similar providers).

Access control: Restricting internal access to personal data.

Despite these measures, no online service is 100% secure. Users are encouraged to use strong passwords and enable two-factor authentication (if available).

5. Data Sharing and Third-Party Services

We do not sell your personal data. However, we may share data with:

Payment Processors (e.g., Stripe): To handle transactions securely.

Automation Partners (e.g., Binance Integration): To execute trade signals upon user authorization.

Legal Authorities: If required to comply with laws or protect our rights.

6. Data Retention

We retain your account data for as long as you use our services.

If you cancel your subscription, we may keep minimal records for legal, security, and compliance purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data.

Request data correction or deletion.

Object to data processing or request portability.

To exercise your rights, contact us at support@whalesignals.ai.

8. Cookies and Tracking Technologies

We use cookies for website functionality and analytics.

Users can adjust cookie preferences in their browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be notified via email or website announcements.

10. Contact Us

For any privacy-related questions, reach out to:
support@whalesignals.ai.